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With the sturdiness of an all-weather doormat and the plush good looks of a rug, Chilewich Shag mats bring texture and traction to any space. They are made by tufting TerraStrand yarns onto a primary backing and then bonding this looped top layer to a sturdy, slip-resistant base of hardworking vinyl, eliminating the need for a rug pad.
Made to retain their rich textures and distinctive hues through many years of use, Chilewich mats are quick to dry, free of phthalates, and resistant to staining, fading, mold, mildew, and chlorine. They are ideal for entryways, mudrooms, kitchens, bathrooms, porches, patios, pool areas, and beyond.
*PLEASE NOTE: Items may be backordered. You will receive a shipping confirmation email once your order has shipped.*
Please allow 2-4 business days for us to prepare your order. You will receive a shipping notification via e-mail once your order has been shipped.
Exchange + Return Policy
Returns are available for store credit or exchange only. Returns/exchanges are accepted within 14 days of delivery date. Items must be returned unopened/unused and in their original packaging. To return an item, follow the directions below:
Processing an Exchange or Return
A store credit or exchange will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for exchange/store credit. Returns/exchanges do not include any shipping or handling charges, except in the case of faulty or damaged items. Your store credit will be issued and emailed upon return approval. Â
Damaged ItemsÂ
For items that have been damaged in transit please email info@frankshopwp.com and include pictures of the damage, and pictures of the shipping box help as well. Once we receive your email, we'll determine next steps. Emails for damages MUST be received within 10 days of delivery date. Anything received later than that will not be eligible for exchange or refund.
Late Returns
Any item returned after 14 days from order date is not eligible for exchange/store credit. Holiday returns and exchanges will be accepted for exchange through the month of January.
Items Not Eligible for Exchange or Return
Please note that we do not accept returns of art, rugs, furniture, personal hygiene items, lighting, food, special order, any personalized or custom-made products, final sale merchandise, or products that are specified as non-returnable in its description. Returns are NOT accepted on any sale collection purchases.